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Str. Maciesului 2A, Brasov, Romania

Product delivery

HOW MUCH DOES THE DELIVERY OF ATASAGON PRODUCTS COST?

The value of the delivery is 22 lei, AND THE DELIVERY IS MADE ONLY within the Brasov city radius.

The products are delivered by our own courier, only in the city of Brasov. The products arrive at the address specified in the order in 1-2 working days from the moment your package was shipped.

WHEN IS THE ORDER SHIPPED?

The delivery of the ordered products is made only after the order has been confirmed by phone by our operators, except Saturdays, Sundays and legal holidays, between 09:00 and 18:00.

If after placing an order you are not contacted within 24 hours between 09:00-18:00 from Monday to Friday (except legal holidays), please contact us at the number displayed on the website because, probably, the number the phone number in the order is not correct or you did not answer our phone.

For orders placed and confirmed by phone from Monday to Friday, until 4:00 p.m., the parcels leave on the same day, with a 95% probability of reaching the destination on the next working day.

HOW LONG DOES THE DELIVERY OF THE PRODUCTS TAKE?

The products that are in stock are delivered the same day or the next working day, depending on the destination area. In Bucharest and the big cities of the country, the products usually arrive the next day, and in villages and communes there are cases of delays of up to 48 hours after the shipment of the package.

If the payment is made by card, in the time interval 07:00 - 12:00, the products are shipped on the same day and will be received the next day.

There may also be other delays on the part of the courier regarding the delivery of parcels, delays caused by traffic jams, weather conditions, natural calamities or other unforeseen causes independent of the Seller.

HOW ARE PARCELS DELIVERED?

The products will be delivered directly to the address indicated in the order, by Atasagon's own courier. Parcels are delivered from Monday to Friday between 09:00 and 18:00

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